Last updated: July 27, 2026
For help with Smokie, email us at support@smokie.app.
Please include the email address connected to your Smokie account, your device type, and a short description of what happened so we can help faster.
Contact us if you need help signing in, updating your profile, understanding your account status, or deleting your account.
You can also review our Delete Account page for account deletion instructions.
If someone is harassing you, scamming, showing sexual content, asking for illegal goods or services, or breaking Smokie's rules, use the in-app report or block tools when possible.
For urgent safety or moderation help, email support@smokie.app and include the user's display name, what happened, and the approximate time of the issue.
If you have a question about gems or a purchase, include your Smokie account email, the purchase date, the store you used, and any receipt or order ID available from Apple or Google.
Payment refunds are handled according to the app store policies for the platform where the purchase was made.
For privacy questions, data access requests, or deletion questions, email support@smokie.app.
You can read more in our Privacy Policy.
Smokie is for adults only. Buying, selling, trading, delivery, pickup, or promotion of cannabis, THC products, drugs, weapons, or illegal services is not allowed.
Read the full Community Rules.