Privacy Policy

Effective date: November 2, 2026

1. Introduction

Smokie is a social video chat app for adults. This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have.

By using Smokie, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please do not use Smokie.

2. Age requirement

Smokie is only for people who are at least 18 years old. We ask for your birthday during setup to check that you are old enough to use the app. Your profile shows your age, not your full birthday.

3. Information you provide

We collect information you provide when you create and use your account, including:

• Sign-in information from the method you choose: Google, Apple, or phone verification. This includes a provider account identifier and, when the provider shares them, your email address, name, and profile photo. Apple may provide a private relay email address. If you link sign-in methods, we keep their identifiers together on your Smokie account.
• Profile information, such as display name, birthday, age, gender, selected country, and profile photo.
• Messages and chat activity when you message people you match with.
• Reports, blocks, support requests, feedback, and safety notes you submit.
• Purchase-related information, such as gem balances, product identifiers, purchase status, and transaction records. We do not collect or store your payment card details.

Phone sign-in uses Google Firebase Authentication. Your phone number is sent to Google to send a verification code and help prevent spam and abuse. Smokie uses the verified provider identifier to sign you in; your phone number is not shown on your profile. Message and data rates may apply.

4. Camera, microphone, photos, and country

Smokie asks for camera and microphone access so you can join live video matches. We use camera and microphone access for video-call features, local preview, and call controls.

Human calls may be recorded and checked by OpenAI for safety. Saved audio, camera pictures, transcripts, and summaries are available for administrator review. Clear exposure can end a call and pause the responsible account pending review. LiveKit runs on Smokie’s server.

Smokie may ask for photo access when you choose a profile picture. We use the selected image to create or update your profile photo.

Smokie does not use GPS location permission for country matching. Your country is selected by you in the app.

5. Information collected automatically

We may collect basic technical information needed to run and secure the app, such as device type, operating system, app version, IP address, session information, server logs, error information, and feature usage events.

On the website, we also keep a browser identifier and a fingerprint derived from browser characteristics to recognize repeat abuse across accounts. Browser recognition runs locally using open-source software; its monitoring is disabled. Smokie stores protected identifiers and associations with accounts to enforce bans and temporary restrictions.

On Android, we use Android's app-scoped device identifier to recognize repeat abuse across accounts and ordinary app reinstalls. We store a keyed hash of the identifier and its account associations, and use them for safety reviews and bans.

6. How we use information

We use information to:

• Create, secure, and manage your Smokie account.
• Show and update your profile.
• Match you with other users based on your selected filters and app activity.
• Provide live video calls, chat, friend requests, gems, and purchases.
• Process reports, blocks, moderation actions, and safety reviews.
• Prevent fraud, abuse, spam, unsafe behavior, and illegal activity.
• Provide support, fix bugs, maintain the app, and improve Smokie.
• Comply with legal obligations and enforce our terms and policies.

7. Service providers

We use trusted third-party service providers to operate Smokie. These providers help us with features such as sign-in, app distribution, payments, chat, video calls, profile photo hosting, infrastructure, security, and support.

These providers may process information only as needed to provide their services to Smokie or as otherwise allowed by their own terms and privacy policies.

AI-powered features

Smokie may offer conversations with AI-powered characters, including when another user is unavailable. These characters are software, not other app users. To generate responses, Smokie and its AI service providers may process your microphone audio, conversation text and transcripts, periodic camera snapshots, and relevant profile and session information. Camera snapshots help the character respond to what is visible during the conversation.

Those same camera snapshots may also be checked automatically for exposed genitals. A clear detection can end the call and pause account access pending a safety review. Uncertain detections may be reviewed by a moderator. Confirmed violations can result in an account ban and restrictions on returning through another account.

These features use service providers including ElevenLabs for conversational audio and OpenAI for image analysis. Their processing and retention are subject to the applicable provider arrangements and privacy policies: ElevenLabs and OpenAI. You can end the conversation at any time and manage camera and microphone permissions in your device or browser settings. Requests concerning this information can be sent to support@smokie.app.

8. Purchases and gems

Gem purchases are handled through Google Play and payment-related service providers. Smokie receives purchase confirmation information so we can credit gems to your account. We do not receive or store your full payment card number.

9. Safety, reports, and moderation

Smokie includes report and block tools to help keep the app safer. If you report or block someone, we may store information about the users involved, the reason, the time, and related safety context.

Reports and blocks may be used to prevent future matches or chats, review unsafe behavior, enforce our terms, and protect users.

10. When we share information

We may share information:

• With service providers that operate Smokie features for us.
• With other users when you choose to show information in your profile, video match, friend request, or chat.
• When needed for safety, security, fraud prevention, or moderation.
• When required by law, legal process, or a valid request from authorities.
• As part of a business transfer, such as a merger, acquisition, financing, or sale of assets.

We do not sell your personal information.

11. Data retention

We keep information for as long as needed to provide Smokie, maintain account records, process purchases, support users, prevent abuse, comply with legal obligations, and enforce our terms.

Some safety, moderation, purchase, fraud-prevention, and legal records may be kept after account deletion when needed for legitimate safety, compliance, or dispute-resolution purposes.

12. Account deletion

You can delete your account inside the Smokie app from Profile → Account → Delete Account. You can also read deletion instructions at Delete Account.

When your account is deleted, Smokie disables your account and removes or anonymizes identifying account and profile information. Limited records may be retained only when needed for safety, security, fraud prevention, legal compliance, purchase history, dispute handling, or moderation.

13. Security

We use reasonable technical and organizational measures to protect information. No online service can guarantee perfect security, but we work to protect Smokie and respond to security issues.

14. Your choices

You can update some profile information in the app, choose whether to grant camera, microphone, and photo permissions, block users, delete your account, or contact us for privacy help.

You can control app permissions through your device settings. Some features may not work if required permissions are disabled.

15. International users

Smokie may process information in countries other than where you live. Data protection laws may differ from country to country.

16. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice in the app or on our website.

17. Contact us

If you have questions or privacy requests, contact us at support@smokie.app.